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MAGNOLIA ROOM

PRIVACY POLICY

TERMS & CONDITIONS

CANCELLATION & REFUND POLICY

PRIVACY POLICY

Privacy Policy for Magnolia Room, Barnack
Last Updated: September 2026
 

At The Magnolia Room in Barnack, I respect your privacy. Because I run this salon from my home, I want to be open about how I collect and use your data.
 

What Information I Collect

  • Contact details: Your name, phone number, and email address.

  • Health info: Details about your skin, allergies, or medical history to ensure your treatments are safe.

  • Photos: Before-and-after photos of your treatments, but only if you give me permission.

 

How I Use Your Information

  • To book and manage your appointments.

  • To give you safe, custom beauty treatments.

  • To send you text or email reminders about your appointments.

 

How I Store Your Data

  • I keep your information safe and locked away. Digital notes are kept on a password-protected device. Paper consultation forms are kept in a locked cabinet.

  • Because this is a home business, clients do not have access to the areas where files are stored.

  • I will never share or sell your details to anyone else.

 

Your Rights
You can ask to see the information I have about you at any time. You can also ask me to delete your information or correct it.

 

Contact Me
If you have any questions, please contact me directly at:

  • Owner: Andrea Arthur

  • Phone: 07711 216 721​​

TERMS & CONDITIONS

Terms & Conditions for Magnolia Room, Barnack
Last Updated: September 2026

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Welcome to The Magnolia Room. By booking an appointment with me, you agree to these rules. They help keep my home business running smoothly and safely.

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Home Salon Etiquette

  • Arrival Time: Please arrive exactly at your appointment time. Because I work from home, I do not have a large waiting room. Arriving too early may interrupt another client's quiet time.

  • Guests and Children: Please do not bring children, pets, or extra guests to your appointment. This ensures a relaxing environment and keeps everyone safe around professional beauty tools.

  • Parking: Please park on the street responsibly. Please respect my neighbours.

 

Age Restrictions

  • You must be at least 18 years old for most treatments.

  • If you are under 18, a parent or guardian must come with you and sign a consent form.

 

Health and Patch Tests

  • Some treatments (like lash lifts or brow tints) require a patch test at least 24 or 48 hours before your first appointment. A patch test is a quick check where I apply a tiny bit of product to your skin to ensure you do not have an allergic reaction.

  • If you skip your patch test, I cannot perform the treatment.

  • Please tell me before your appointment if you are pregnant, have new allergies, or are feeling unwell.

CANCELLATION & REFUND POLICY

Cancellations and Rescheduling

  • I require at least 48 hours' notice if you need to cancel or change your appointment.

  • If you cancel with less than 48 hours' notice, a cancellation fee of 50% of the treatment cost will apply.

  • No-Shows: If you miss your appointment without telling me, you will be charged 100% of the treatment cost. You may also be asked to pay in full upfront for future bookings.

 

Late Arrivals

  • If you are running late, please send me a text message.

  • If you are more than 15 minutes late, we may need to shorten your treatment time, or reschedule it completely. You will still be charged the full price of the booked service.

 

Refunds on Services

  • I do not offer cash refunds on beauty treatments.

  • If you are unhappy with a service, please tell me within 48 hours. I will gladly book you in to fix any issues free of charge.

 

Refunds on Products

  • If you buy a retail product from me, it can only be returned for a refund if it is unopened, unused, and in its original packaging within 14 days of purchase.

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